Imports

CARM2023-06-23 – Planned CARM Outage/GCRA2023-06-23 - Interruption prévue de la GCRA

June 23, 2023

Please be advised that all CARM Services, including the Client portal, will be unavailable Sunday, June 25, 2023 from 10 a.m. to 8 p.m. (Eastern Time) due to monthly maintenance of the servers.

Thank you for your patience.

Registrar of Imported Vehicles (RIV) Email Service Unavailable

June 22, 2023

A member has advised that the RIV email service is not available, and thus the "border crossing confirmation" emails are not being sent.  The member was able to provide the Vehicle Identification Numbers (VINs) by telephone and was given the case numbers to proceed with the RIV processing. 

Registrar of Imported Vehicles (RIV) Email Service Unavailable

June 22, 2023

A member has advised that the RIV email service is not available, and thus the "border crossing confirmation" emails are not being sent.  The member was able to provide the Vehicle Identification Numbers (VINs) by telephone and was given the case numbers to proceed with the RIV processing. 

CFIA scheduled system maintenance / Entretien planifié des systèmes de l’ACIA

June 22, 2023

(Le texte français suit le texte anglais)

As part of CFIA’s ongoing efforts to improve client service, please be advised that CFIA will be performing network maintenance on:

June 24, 2023 from 3:00 am to 7:00 am (ET).

Consequently, the following services may not be available for this period:

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