CBSA Message (TCC015-090) - System Outage Contingency Plan

Submitted by admin on Sun, 09/06/2015 - 15:05

The Canada Border Services Agency is pleased to announce the finalization and implementation of the System Outage Contingency Plan. This plan details requirements and procedures for all impacted parties during system outages that impede normal reporting procedures.

The main plan can be found on our external website at the following link:
http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

This link includes the main document defining requirements, as well as Systems Outage Summary (SOS) sheets, providing a high-level outline of reporting requirements for TCPs, broken down by client type. The full outage contingency plan annexes can be obtained by request directly to TCCU-USTCC@cbsa-asfc.gc.ca .