Guidance on Mandatory Incident Reporting under the Canada Consumer Product Safety Act

By law, companies must inform Health Canada within two days of becoming aware of a health or safety incident related to a consumer product they manufacture, import, or sell. This serves as an early warning and detection of health or safety issues with the purpose of reducing the number of unsafe or potentially unsafe consumer products on the Canadian market. This information helps Health Canada and industry to proactively and efficiently respond, where appropriate, to consumer product health and safety concerns.

Use the form below to report to Health Canada:

Consumer Product Incident Report Form
http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php

Additional guidance is provided below:

Guidance on Mandatory Incident Reporting under the Canada Consumer Product Safety Act - Section 14 Duties in the Event of an Incident
http://www.hc-sc.gc.ca/cps-spc/pubs/indust/2011ccpsa_incident-lcspc/index-eng.php

Canada Consumer Product Safety Act  Quick Reference Guide
http://www.hc-sc.gc.ca/cps-spc/pubs/indust/ccpsa_ref-lcspc/index-eng.php

Canada Consumer Product Safety Act - Information for Retailers
http://www.hc-sc.gc.ca/cps-spc/pubs/indust/ccpsa_retail-lcspc_detail/index-eng.php