Understanding a reject message sent through the Integrated Import Declaration (IID)

This is to inform Canadian Food Inspection Agency (CFIA) regulated commercial importers of new guidance that has recently been made available on the CFIA website.

After speaking to industry, the Agency has published the following information: 

The new webpage outlines how to understand a reject message for imports declared through the Integrated Import Declaration (IID) system. For questions related to declaring CFIA regulated goods, please call the CFIA's National Import Service Centre at 1-800-835-4486 (Mississauga) or 1-877-493-0468 (Montreal).

Help us help you!

CFIA will be continuing to publish more content on the Agency webpage that focuses on helping commercial importers and customs brokers declare CFIA regulated imports to the CBSA. To submit ideas for webpages that would help commercial importers and customs brokers in the future, please email, cfia.future-futur.acia@canada.ca.

Thank you for your continued support and collaboration.