CBSA Message (TCC17-201) - TCCU Web Pages : Required Information when calling

Submitted by admin on Sun, 11/05/2017 - 06:31

Clients Affected: All clients who transmit data electronically

The Technical Commercial Client Unit (TCCU) is pleased to announce the unveiling of the new and improved TCCU web pages. The TCCU web pages now provide clients with an intuitive and fresher look while allowing for user friendly navigation to help clients find information about EDI and Portal faster and more easily.

One information source we have maintained in the web site redesign is a page describing the information you should have on hand when you call the TCCU. With the proper information, TCCU technical support officers can investigate your technical issues more quickly and more efficiently, especially at peak times when time is of the essence.

Please review this page and share the information provided with your colleagues. http://www.cbsa-asfc.gc.ca/eservices/info-edi-eng.html